Privacy Policy

At Stakelab ("Company," "we," "us," or "our"), we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our staking services. By using our services, you agree to the practices described in this policy.

1. What Information Do We Collect?

We gather data from you when you register for our staking services, submit a request, or participate in any of our services. The information we may collect includes:

  • Personal Information: Name, email address, phone number, and any other details you provide when creating your account or interacting with us.
  • Financial and Transactional Information: Details related to transactions, such as the cryptocurrency addresses you use for staking, the amount of cryptocurrency you stake, transaction history, and payment information.
  • Device and Usage Data: We may collect technical data related to your use of our services, including your IP address, browser type, and device information to improve our services.

You may choose not to provide certain information; however, doing so may limit your ability to access certain features or services.

2. How Do We Protect Your Information?

We take the security of your personal and financial information seriously. All sensitive/credit information is processed through secure payment providers, such as Stripe, and is encrypted during transmission.

  • Data Storage: We do not store sensitive financial information (e.g., credit card numbers, bank account details, or private keys) on our servers.
  • Encryption and Security Measures: We use industry-standard security protocols to protect your data from unauthorized access or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

3. Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party partners who assist us in providing our services (e.g., payment processors or hosting providers). These parties are obligated to maintain the confidentiality of your data.
  • Legal Compliance: We may disclose your information when required to do so by law, in response to valid legal requests, or to protect the rights, property, or safety of Stakelab, our users, or others.

4. Children's Online Privacy Protection Act (COPPA) Compliance

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit information from individuals under the age of 13. Our services are intended for individuals who are at least 18 years of age. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information.

5. Changes to Our Privacy Policy

Stakelab reserves the right to modify or update this Privacy Policy at any time. If we make any significant changes, we will post the updated policy on this page with the revised effective date. Continuing to use our services after the changes are posted will constitute your acceptance of the revised Privacy Policy.

6. How Long Do We Retain Your Information?

We will retain your information for as long as your account is active or as needed to provide you with our staking services. If you choose to delete your account, we will remove your personal information from our systems, except where required by law or for legitimate business purposes (such as financial records retention).

7. What We Don’t Do With Your Data

We do not, and will never, share, sell, or otherwise provide your personal data to third parties for the purposes of marketing their products or services. We are committed to maintaining your privacy and trust.

8. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us directly via the methods provided within your account or through the service interface.

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